Resolving Windows Login Error 0x80280013: PIN Login Failed Guide

Many Windows users prefer to use PIN code to log in to computers. However, sometimes you may encounter a login error 0x80280013, which causes the PIN to be unable to unlock your Windows 10/11 system. This article will provide several solutions.

Possible Causes of Windows Login Error 0x80280013:

• Corrupted Windows Update
• NGC folder is incomplete
• Quick Start enabled

Solution:

Method 1: Disable Quick Start

Although fast booting can speed up the computer's startup, it will skip key steps in shutdown, which may cause data to be not written correctly to the hard disk. Disabling this feature may resolve the 0x80280013 error.

Step 1: Enter "Control Panel" in the search bar and press Enter.

Step 2: Go to System and Safety > Power Options > Select the function of the power button.

Step 3: Click "Change currently unavailable settings" > Uncheck "Enable Quick Start (Recommended)" > "Save Changes".

Method 2: Delete NGC folder

NGC folder stores PIN information. If this folder is corrupt, it will cause login to fail. It may be effective to delete this folder and have the system recreate automatically.

Step 1: Press Win E to open File Explorer.

Step 2: Navigate to: C:\\Windows\\ServiceProfiles\\LocalService\\AppData\\Local\\Microsoft

Step 3: Find the "Ngc" folder, right-click and select "Delete". The system will automatically create a new NGC folder.

Method 3: Reset the PIN code

Resetting the PIN code is another way to solve the 0x80280013 error.

Step 1: Press Win I to open Windows settings and select "Account".

Step 2: In the Login Options tab, click Windows Hello PIN and select Change PIN.

Step 3: Enter the existing PIN code and then enter the new PIN code.

Method 4: Update or rollback Windows updates

The current Windows version may have bugs that cause 0x80280013 errors. Try updating or rolling back Windows updates.

Step 1: Open Windows Settings.

Step 2: Go to Update & Security > Windows Update > Check for Updates.

Step 3: If there are any updates available, click "Download and Install".

Conclusion

Hope the above method can help you solve PIN error 0x80280013. At the same time, it is recommended that you periodically modify your password and username and consider using other login options to prevent unauthorized access.

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