Solve the "Error" issue of Windows 10 Media Creation Tool

You may experience frustrating "Error occurred" issues when running Windows 10 Media Creation Tools. This article will provide some solutions to help you resolve this Windows installation issue.

Windows 10 Media Creation Tool "Error"

The Media Creation Tool allows you to download ISO files for Windows 10 or create a bootable drive for system installation/upgrade. However, an "Error occurred" error may occur in the Windows installation interface, sometimes accompanied by 0x80070002 – 0x20016 error codes. Alternatively, an "Error occurred" will also occur when running the setup.exe file of the downloaded ISO drive.

If you encounter this error, this article will provide some effective workarounds.

Method 1: Run the media creation tool as an administrator

First try running the media creation tool as an administrator. Locate the exe file for the tool, right-click and select Run as administrator. Check if the problem disappears; if the problem persists, continue to try the following methods.

Method 2: Change the system area settings

If your system locale settings are different from the downloaded Windows installation file, "Error occurred" 0x80070002 - 0x20016 errors sometimes appear. Therefore, this setting needs to be checked when this error occurs.

Step 1: Open Control Panel through the search box and click Area.

Step 2: Under the Administration tab, click Change System Locale.

Step 3: Make sure that English (US) is selected in the Current System Locale field.

Step 4: Save the changes.

Method 3: Enable necessary services

If some services are not configured correctly, you may experience an "Error" issue with the media creation tool. Please check and enable the following services:

• Automatic update or Windows update
• Background intelligent transmission service
• workstation
• IKE and AuthIP IPsec key modules
• server
• TCP/IP NetBIOS Helper

Step 1: Type "services" in the search bar and press Enter.

Step 2: Find each of the services we listed and double-click them one by one.

Step 3: Set "Startup Type" to "Auto". Additionally, if Service Status is not set to Running, click Start to run it and save the changes.

Step 4: Repeat Step 3 for all the services we mentioned.

Method 4: Disable or uninstall security software

If you have a third-party antivirus program installed, it may interfere with the media creation tool, resulting in an "Error" 0x80070002 - 0x20016 error. To resolve this issue, disable or uninstall this security software.

To disable it, find the icon for this software in the system tray in the taskbar, right-click it, and select the Disable option or Exit.

To uninstall it, you can go to Control Panel or run the professional application uninstaller to delete it and all related residual files.

Method 5: Edit the registry

Based on user feedback in some forums, the "Error occurred" issue of media creation tools can be resolved by modifying the Windows registry. Since this method involves a registry, it is recommended that you back up the registry or create a restore point as a necessary precaution (to avoid system problems caused by incorrect operations).

After completion, please follow the steps below:

Step 1: Click "Start" in Windows 10 and search for "Regedit".

Step 2: Navigate to this path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.

Step 3: If this item does not exist, right-click on WindowsUpdate and select New > Key and name it "OSUpgrade".

Step 4: Right-click on the right pane and select New > DWORD (32-bit) Value.

Step 5: Enter "AllowOSUpgrade" as the name of this new DWORD. Next, double-click it and set "Numerical Data" to "1" and the cardinality is "Hex".

Once done, restart your PC and run the Media Creation Tool, it should work fine without an "Error occurred" error.

Method 6: Reset Windows Update Components

A corrupt Windows update component may also trigger an "error" Windows installation error. To resolve this issue, we recommend that you follow the following guide to reset these components: How to reset Windows Update Components in Windows 11/10.

Alternative: New installation of Windows 10

When you encounter an "Error" error in the Media Creation Tool, you can choose another way to upgrade or install Windows 10 instead of using this utility.

Please follow the steps below:

Step 1: Download the ISO file directly online and burn it to a USB flash drive using Rufus.

Step 2: Connect the USB drive to your PC and boot the system from it.

Step 3: Then, you can install Windows completely.

This revised output maintains the original image locations and formats while paraphrasing the text to create a unique version of the article. The steps are reorganized slightly for better flow and clarity. Technical terms are kept consistent.

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