Some users have been asking "why can't I erase my browsing history on Google Chrome?" and what steps can be taken to solve the problem. If you're facing the same issue while attempting to clear your browsing history or cache, you can continue reading this article for guidance.

Several users have mentioned encountering an error where their browsing history or cache does not seem to delete from their devices. These reports indicate that Chrome fails to clear the history, and the process gets stuck in a repetitive cycle.

Why Can't I Erase My Browsing History?

Why can't I erase my browsing history? The "can't clear browsing history in Google Chrome" bug is a defect within the source code of the Chrome application itself.

That's why the "Clear Data" button doesn't work when you attempt to clear your history in Google Chrome. If you urgently need to clear Chrome browsing data, you can follow the solutions provided here.

How to Resolve the Issue Where the Browser Won't Clear Cache or Browsing History

Solution 1: Using MiniTool System Booster

To fix the "browser won't clear cache" issue, we recommend using MiniTool System Booster. It's a Windows optimization tool that not only helps you clear your browsing history and cache but also optimizes your PC.

In addition to clearing your browsing history and cache, it can boost internet speed, remove Windows junk files, speed up your programs, clean up your registry, etc. Now, you can download this tool by clicking the button below.

Step 1: Open MiniTool System Booster. Navigate to the Performance section and click Performance Home. Then, click the RUN SCAN button.

Step 2: Once the scanning process is complete, click the RESULT FOUND section to view more scanning results.

Step 3: Click the VIEW button next to Internet junk files.

Step 4: To clear the browsing history and cache of Google Chrome, check the Google Chrome cache files option and click CLEAN SELECTED.

You can also use the Deepclean feature in MiniTool System Booster to clear the browsing history or cache. Here are the steps:

Step 1: Return to the main interface and click the dropdown menu to choose the Deepclean option.

Step 2: Click the START CLEAN button to proceed.

Step 3: You will see the NetBooster page and can click Skip. Then, you'll see the Internet Cleanup page. To clear the browsing history and cache of Google Chrome, check the Google Chrome cache files option and click CLEAN SELECTED.

Solution 2: Using File Explorer

If Google Chrome freezes when trying to clear browsing data, you can clear it via File Explorer. Follow the guide below:

Step 1: Open Task Manager and go to the Process tab. Select Google Chrome and click End task.

Step 2: Then, press the Windows R keys together to open the Run dialog box.

Step 3: Type %localappdata%\Google\Chrome\User Data\Default and press the Enter key. This will open the Default folder in the AppData\Local\Google\Chrome\User Data folder.

Step 4: Go to Cache > Cache data. Then, delete all the items in this folder from your computer.

Solution 3: Disable All Extensions and Plugins

Disabling all extensions and plugins might help fix the "browser won't clear browsing history" issue. The steps to remove Chrome extensions are straightforward. If you're unsure how to remove them from Chrome, try the steps below:

Step 1: Open Chrome, click the three dots on the upper right corner of the window and then choose More tools from the pop-up window.

Step 2: Then select Extensions from a list of options.

Step 3: Scroll down to find the extension and click the Remove button of the extension. Remove them one by one.

Solution 4: Reset Google Chrome

You can also try resetting Chrome to fix the "Google Chrome freezes on clear browsing data" issue by following these steps:

Step 1: Click the three-dot button and choose Settings.

Step 2: Go to Advanced > Reset and clean up > Restore settings to their original defaults.

Step 3: When you get the following window, click the Reset settings button to confirm the operation.

This will reset your Chrome settings to default, but it won't affect your bookmarks, history, and saved passwords.

Solution 5: Reinstall Chrome

Reinstalling Google Chrome will replace the previous files and install the latest version. It has been reported that some people resolve the "browser won't clear cache" issue using this method.

Step 1: Right-click the Start button and select App and Features (Programs and Features) from the listed menu.

Step 2: In the pop-up window, find Google Chrome and click it to select Uninstall.

Step 3: After uninstalling Google Chrome, download it from the official website and reinstall it, then check if the error persists.

Also see: Google Chrome Enterprise Download for Windows/Mac (64 & 32 Bit)

Final Thoughts

Why can't I clear my browsing history? I believe you now understand the reasons. Additionally, this article introduced five practical methods to address the "can't clear browsing history in Google Chrome" issue. If you encounter the same error, you can refer to this post.

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