Solve the problem of normal Ethernet connection but Wi-Fi not working

Many users want to improve network connections through Ethernet cables because Ethernet connections are faster and have better stability. So, how to solve it when Ethernet works properly but Wi-Fi cannot connect? This article will provide some practical methods.

Why is Ethernet normal but Wi-Fi not working?

To solve the problem of normal Ethernet connection but inability to access the Internet, you need to find out the root cause of the problem. Possible reasons are as follows:

1. The Ethernet cable is damaged or malfunctioned.
2. The router or modem has failed.
3. Ethernet network is disabled.
4. There is a technical failure or error in the system.

How to solve the problem that Wi-Fi does not work but Ethernet is normal?

Method 1: Check whether the Ethernet adapter is enabled

First, check if the Ethernet adapter is enabled. If so, try disabling and re-enabling to see if the problem is resolved.

Step 1: Click the network icon in the lower right corner and select "Network and Internet Settings".

Step 2: Select “Ethernet” in the left panel, and then click “Change Adapter Options” in the right panel.

Step 3: Check if the Ethernet adapter is connected. Then right-click on your Ethernet network and select Disable and enable.

Method 2: Check whether the network cable is damaged

If Wi-Fi does not work but Ethernet is OK, the Ethernet cable may be damaged. Check the cable for signs of breakage or wear. If so, replace the cable and test it.

Method 3: Restart the router

If the above method is invalid, the router may fail. Try restarting the router.

Step 1: Disconnect all connections from the router and modem.

Step 2: After waiting for 30 seconds, connect the modem and turn on the power.

Step 3: Wait about 60 seconds until the modem is successfully connected to your ISP.

Step 4: Connect the router and turn on the power. The startup process may take 2 minutes.

After the router and modem restart, check if the problem has been resolved.

Method 4: Restore the router factory settings

If none of the above methods work, you can try to restore the router factory settings.

You may need to find a small hole on the back of the router and hold it with the needle for 10 to 20 seconds. Then wait for the router to reset completely and restart.

After factory reset, reconfigure the router and update your Wi-Fi device to use the same Wi-Fi settings.

If you still can't connect, check the router's firmware updates, or contact your ISP for help.

Summarize:

This article provides a series of ways to solve the problem that Ethernet is normal but Wi-Fi does not work. These methods are simple and easy to do, and hopefully help you solve your problem.

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