Encountering the Outlook error "Something unexpected went wrong with this URL"? This MiniTool guide offers several solutions to resolve this frustrating issue. Many Windows 10/11 users report inability to access hyperlinks in Outlook due to this error.

This problem often stems from incorrect default browser settings, a missing default browser, corrupted Outlook cache files, application conflicts, or Outlook program issues. Let's explore the fixes:

Solution 1: Change Your Default Web Browser

Altering your default browser can resolve the issue.

1. Open Settings (Windows key I).
2. Navigate to Apps > Default apps.
3. Under Web browser, select Microsoft Edge (or your preferred browser) from the dropdown.

Test your Outlook links after making this change.

Solution 2: Clear Outlook's Cache

Outlook's cache can cause this error. Clear it by:

1. Opening File Explorer and pasting %localappdata%\\Microsoft\\Outlook into the address bar. Press Enter.
2. Double-click the RoamCache folder.
3. Select all files (Ctrl A), right-click, and choose Delete.
4. Restart your computer.

Solution 3: Use the Outlook Web App

Accessing Outlook on the web (Outlook.com) can help determine if the problem is with the desktop application or a broader system issue. If the web version works, the problem likely lies within your Outlook desktop installation.

Solution 4: Repair Microsoft Office

If the problem persists in the desktop app, repairing your Office installation might be necessary. Microsoft offers repair tools for various network conditions. Consult Microsoft's support documentation for detailed instructions on repairing Office applications.

Solution 5: Perform a Clean Boot

Conflicting applications can interfere with Outlook. A clean boot starts Windows with minimal services and drivers, helping isolate the problem.

1. Open the Run window (Windows key R).
2. Type msconfig and press Enter.
3. Check "Hide all Microsoft services" and click "Disable all".

4. Go to the Startup tab, click "Open Task Manager".
5. Disable all unnecessary startup programs.
6. Restart your computer.

Conclusion

This guide provides multiple methods to fix the "Something unexpected went wrong with this URL" error in Outlook. Try these solutions sequentially until the problem is resolved. For further assistance, contact MiniTool support.

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