If the keyboard cannot be used in safe mode, you can try the following methods: 1. Check the physical keyboard connection, make sure to insert a normal USB port, try changing to a USB 2.0 port or using an external keyboard; 2. Enable the on-screen keyboard for basic operations; 3. Try safe mode or other boot options with network; 4. Reinstall or update the keyboard driver. Problems are usually caused by drivers or compatibility, and following the steps to troubleshoot to restore keyboard functions.
If your keyboard isn't working in Safe Mode, it can be frustrating because Safe Mode is often used to troubleshoot system issues. The lack of keyboard response limits what you can do, but there are a few things you can try depending on whether you're using a physical keyboard or the on-screen one.

Check Basic Connections and Inputs
Sometimes the issue is simpler than it looks. In Safe Mode, Windows loads only essential drivers, so not all hardware may function normally — especially if it relies on third-party drivers.
- If you're using a wired keyboard, make sure it's plugged into a working USB port.
- For wireless keyboards, ensure the receiver is properly connected and the keyboard has power.
- Try switching to a different USB port, preferably a direct one on the computer rather than through a hub.
- If you're using a laptop, try an external USB keyboard — sometimes the built-in one might fail due to driver issues.
Also, remember that in some cases, USB 3.0 ports might cause compatibility problems during boot. Try a USB 2.0 port if available.

Use On-Screen Keyboard as a Temporary Solution
If you can't get your physical keyboard working, the on-screen keyboard (OSK) can help navigate and perform basic tasks in Safe Mode.
- At the login screen or once in Safe Mode, look for the Ease of Access icon (usually a small window with a keyboard symbol) in the lower-left corner.
- Clicking it should bring up the on-screen keyboard.
- From there, you can use your mouse to type commands or navigate menus.
This won't fix the root issue, but it gives you enough control to dig deeper — like uninstalling recent drivers or performing a system restore.

Try Safe Mode with Networking or Alternate Boot Options
If your keyboard works in normal mode but not in Safe Mode, it could be related to which drivers are being loaded.
- Try Safe Mode with Networking instead. It includes additional drivers, including those needed for certain keyboards.
- You can access this by pressing
F4
orShift F8
during boot (dependent on your system), or through the recovery options under Settings > Update & Security > Recovery.
If neither works:
- Consider booting from a USB recovery drive or using another OS (like a live Linux distro) to back up files or scan for malware.
Reinstall or Update Keyboard Drivers
Once you've managed to get some input method working, the next step is checking your keyboard drivers.
- Open Device Manager (you can search for it using the on-screen keyboard).
- Expand the Keyboards section.
- Right-click your keyboard device and choose Uninstall device .
- Restart your PC — Windows will attempt to reinstall the driver automatically.
If that doesn't work, you can also:
- Go to the manufacturer's website and download the latest driver manually.
- Temporarily disable any third-party security software that might be interfering.
Keyboard issues in Safe Mode are usually tied to driver limitations or hardware compatibility. Start with the basics — check connections, try the on-screen keyboard, and consider alternate Safe Mode options. If you manage to regain some control, updating or reinstalling drivers often resolves the problem.
Basically that's it.
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