Is your PS5 media remote malfunctioning? This guide provides solutions for unresponsive buttons, connection problems, and pairing issues. Let's get your remote working again!

Troubleshooting Your PS5 Media Remote

Several factors can cause your PS5 media remote to stop working. Let's start with the basics:

• Check the Connection: Ensure your remote is properly paired with your PS5. Navigate to Settings > Accessories > Media Remote > Set Up Media Remote on your PS5 console and follow the on-screen instructions to re-establish the connection if needed.

• Battery Check: A depleted battery is a common culprit. Replace the batteries (AA) and see if that resolves the problem. Note that battery life can vary; expect around 12 hours for high-quality batteries, and less for lower-quality ones.

If these initial checks don't work, try these advanced troubleshooting steps:

Solutions for a Non-Responsive PS5 Media Remote

1. Enable HDMI Device Link: Problems might stem from your TV's connection. Enable HDMI Device Link on your PS5 and HDMI-CEC on your TV.

<code>* **PS5:** Go to **Settings > System > HDMI**, then enable "Enable HDMI Device Link," "Enable One-Touch Play," and "Enable Power Off Link."
* **TV:** Consult your TV's manual to locate and enable the HDMI-CEC setting (often labeled differently, like "Anynet " or "Bravia Sync").</code>

2. Reconnect the Remote: Sometimes, a clean re-pairing is necessary.

<code>* **PS5:** Go to **Settings > Accessories > General > Bluetooth Accessories**.
* Delete the media remote from the list of connected devices.
* Re-pair the remote following the initial setup instructions.</code>

3. Update PS5 System Software: Outdated firmware can cause compatibility issues.

<code>* **PS5:** Go to **Settings > System > System Software Update and Settings**.
* Check for and install any available system software updates.</code>

4. Reset Your PS5 Console (Last Resort): This will restore your PS5 to factory settings, but your saved game data should remain intact.

<code>* **PS5:** Go to **Settings > System > System Software > Reset Options > Reset Your Console.**
* Once complete, re-pair your media remote.</code>

If the Problem Persists: If none of these steps work, consider trying a different PS5 media remote to rule out a hardware fault with your current one.

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