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Home System Tutorial Windows Series Fixed: Common Errors When Upgrading to Office 2016

Fixed: Common Errors When Upgrading to Office 2016

May 17, 2025 am 02:44 AM

Microsoft Outlook utilizes Microsoft’s Exchange Servers to manage your emails, calendars, and contacts associated with your email account. However, Outlook 2016 is compatible only with Microsoft Exchange Server 2010, 2013, and 2016.

If your email account is set up with Microsoft Exchange Server 2007 or an earlier version, it will not be compatible with Outlook 2016. Attempting to install or upgrade to Office 2016 under these circumstances may result in the following error during installation:

Fixed: Common Errors When Upgrading to Office 2016Additionally, if you attempt to connect to your mailbox configured with one of Microsoft’s older Exchange Servers using Office 2016, you will encounter the following error:

Fixed: Common Errors When Upgrading to Office 2016If you try to access any Public Folders in Outlook 2016, you will see this message:

Fixed: Common Errors When Upgrading to Office 2016To address this issue, you have two options:

  • Remove Office 2016 and install Office 2013 in its place. Alternatively, if you are using a standalone version of Outlook, uninstall Outlook 2016 and install Outlook 2013, which supports Microsoft Exchange Server 2007.

*Note**: If you opt for this solution, ensure to turn off automatic updates to prevent Outlook 2013 from being automatically upgraded to Office 2016.*

  • Contact your email server administrator to inquire about the possibility of migrating your account to a newer Microsoft Exchange Server. This could involve your internet service provider or another company responsible for hosting your email.

For guidance on resolving outlook data file errors, refer to our comprehensive guide.

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