When the system crashes, you can restore the system using the system backup image you created previously. However, like any other computer processing flow, the system backup process can sometimes fail. This guide discusses two ways to resolve backup error 0x80780038.

Backup error code 0x80780038?

System image backup refers to snapshots of the entire hard drive. When your system crashes, you can use the system backup image to restore the system to the state it was when it was captured.

However, you may have some problems when trying to create a system image. Backup error 0x80780038 is one of the most common problems you encounter. Usually, you will receive the following message:

Backup failed. The specified backup storage location has shadow copy storage on another volume. (0x80780038)

This error indicates that there is some problem with the target backup location, so Windows cannot successfully create the system image. Fortunately, you can use the following solution to eliminate this error.

How to fix backup error code 0x80780038?

Method 1: Run SFC scan

First, you can check the computer for corrupt system files through SFC.

Step 1. Press Win S to open the search bar .

Step 2. Enter cmd to find the command prompt , right-click and select Run as administrator .

Step 3. In the command window, enter sfc /scannow and press Enter .

Method 2: Configure restore settings

Deleting unnecessary restore points and enabling secure cleanup on your computer has proven to be effective for many users. Please follow these steps:

Step 1. Press Win R at the same time to open the Run dialog box.

Step 2. Enter sysdm.cpl and press Enter to open system properties .

Step 3. Under the System Protection tab, select the drive you want to create the backup image, and then click Configure to configure restore point settings and manage disk space.

Step 4. Under Restore Settings , select Enable System Protection .

Step 5. In disk space usage , set the maximum usage slider to a value lower than the currently set.

Step 6. Click Delete to delete all restore points for this drive, and then click Continue to confirm the deletion.

Step 7. Press Apply and OK to save the changes.

Step 8. Close the system properties and create the system backup image again to see if the backup error 0x80780038 still exists.

Better option for creating system images – MiniTool ShadowMaker

As mentioned earlier, creating a system backup image is crucial because when your computer experiences major changes such as a system crash or hard drive failure, you can use it to restore the system to an earlier state. Since backing up your system with Windows built-in tools can be a bit complicated for you and often errors or receive error messages, we recommend you to use the more friendly backup tool – MiniTool ShadowMaker.

With this free backup software, you can easily back up your system even if you are not good at using your computer. If you need to create a system backup image on Windows 11/10/8/7, follow the following guide:

Step 1. Start this program and go to the backup page.

Step 2. As you can see, the system is selected by default in the source , so you only need to select the destination path for the backup image in the destination .

Step 3. After you have finished the selection, click Backup Now to start the process, or click Backup Later to delay the backup. You can find delayed backup tasks in the Administration page.

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