External hard drive display capacity insufficient? Don’t panic! This article will guide you through this FAQ. The MiniTool website will provide you with a step-by-step solution.

The external hard disk capacity display is incomplete

When your hard drive displays insufficient capacity, it may be caused by the following reasons:

• The hard drive is outdated.
• Insufficient storage space.
• The formatting process is incomplete or incorrect.
• Bad sector error.
• Partition table configuration error.

Solution: The external hard disk capacity display is incomplete

Method 1: Update the hard drive

First, make sure the external hard drive is connected.

Step 1: Right-click the Start menu, select Device Manager , and expand Universal Serial Bus Controller .

Step 2: Right-click on the driver, select Update Driver , and then select Automatically search for drivers .

Method 2: Format the hard disk

This method will guide you to format the hard disk to resolve capacity display errors.

Step 1: Enter a command prompt in the search bar and select Run as administrator .

Step 2: Enter diskpart in the window and press Enter , and then execute the list disk command to view all connected disk drives.

Step 3: Execute the following commands in turn. Please replace n with the external hard drive number that displays the wrong capacity.

• Select disk n
• Clean
• create partition primary
• format fs=ntfs quick
• Assign

After completing the operation, check whether the error has been resolved.

Method 3: Check for bad sectors

If a bad sector causes a capacity error, you can check it.

Step 1: Open File Explorer , find the target drive, and right-click to select Properties .

Step 2: Go to the Tools tab and click Check under Error Check .

Follow the screen prompts to continue.

Related Reading: Can I permanently delete bad sectors of hard disks?

Method 4: Back up the data and initialize the hard disk

The last method is to initialize the hard disk. Before this, please back up the data on the external hard drive. We recommend using MiniTool ShadowMaker, a free backup software.

It can clone the entire disk drive, or back up the system, partition, disk, and files/folders. Its simple interface and operating guide will make the whole process quick and easy.

Download and install the program. After opening the program, click to continue to try it out and get a 30-day free trial version.

In the Backup tab, select the backup source and destination, and then click Backup Now to start the task.

After the backup is completed, you can start initializing the hard disk.

Step 1: Right-click the Start menu, select Disk Management , and find the external hard disk.

Step 2: Right-click on the drive and select Initialize disk . If the disk appears offline , right-click to select Online .

Then follow the on-screen instructions to complete the operation.

Summarize:

If you encounter the problem of "insufficient external hard drive display capacity", you can try the above method to troubleshoot. Hope these methods can help you solve the problem.

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