If you are a user of HP, Google, Samsung, ASUS, or Lenovo Chromebooks, you might be troubled by the issue of the Chromebook keyboard not working. How can you resolve this problem? You’ve come to the right place because MiniTool has gathered some practical solutions for you.

Google/ASUS/Lenovo/Samsung Chromebook Keyboard Not Working

A Chromebook is a tablet or laptop operating on the Linux-based Chrome OS. Various manufacturers produce Chromebooks, including Acer, ASUS, Lenovo, Dell, Samsung, and more. However, a Chromebook does not always function properly, and various problems can arise unexpectedly, such as Chrome not turning on, Chromebook OS missing or damaged, and so forth.

Today, we’ll address another common issue. Based on reports from Samsung, Lenovo, ASUS, and Google users, the Chromebook keyboard isn't functioning. They are unable to type anything or issue commands using the keyboard. If you’re experiencing the same issue, you might feel frustrated.

Any technical issue, application malfunction, or keyboard hardware failure can cause Chromebook keys to stop working. Now, let's explore how to fix this annoying problem.

Solutions for Chromebook Keyboard Not Working

Restart Your Chromebook

Sometimes, keys not working on a Chromebook can be due to a straightforward technical issue, which can be resolved with a basic troubleshooting step.

1. Turn off your Chromebook and power it on after two minutes.
2. Disconnect all devices connected to the Chromebook.
3. Reboot the machine and check if the keyboard works normally.

Reset Your Browser on Chromebook

When browsing the internet using a browser, numerous apps and scripts may interfere with your device, leading to Chromebook keyboard not working.

To resolve this, you can reset the browser on your Chromebook. Since Google Chrome is the default browser on your Chromebook, here’s how to reset Chrome:

1. Open Settings by clicking the three dots.
2. Select Advanced and then choose Restore settings to their original defaults.
3. Click the Reset settings button.

Perform a Power Wash on Your Chromebook

According to user feedback, power washing can also be an effective solution for Chromebook keyboard not working. Follow these steps:

1. Log out of your Chromebook account.
2. Press Ctrl Alt Shift R simultaneously and click Restart.
3. Click the Powerwash button.
4. Confirm Powerwash by clicking Continue.

Complete the process following the on-screen instructions. If the keyboard still doesn’t work, try another method.

Perform a Hardware Reset

A hardware reset is an excellent way to fix an unresponsive keyboard, as it reboots all the Chromebook’s hardware components.

Follow these steps to perform a hardware reset:

1. Fully power off your Chromebook using the Shut down option.
2. Press and hold the Refresh key.
3. Press and hold the Power button while continuing to hold the Refresh button.
4. Hold both keys for 10 seconds.
5. First release the Refresh button but keep holding the Power button.
6. Release the Power key.

Your Chromebook should reboot automatically, and your keyboard should work.

Perform an EC Reset on Your Keyboard

If none of the above methods work to fix Chromebook keys not working, try performing the EC (embedded controller) reset. This discharges the controller and resets your Chromebook. It’s a powerful reset method to fix keyboard-related issues.

Follow these steps:

1. Turn on your Chromebook.
2. Remove the power cords.
3. Remove the battery from your Chromebook.
4. After waiting for a few seconds, reinstall the battery.

Final Thoughts

Is your ASUS, Lenovo, Google, or Samsung Chromebook keyboard not working? Try fixing it using the methods mentioned above. If none of them help, you may need to seek assistance from your manufacturer.

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