The Bluetooth mouse is connected but it is not working well. The problem may be in the driver, connection status or interference source. 1. Re-pair the Bluetooth mouse, first "Forgot the device" and then re-connect, and eliminate the problem of connection failure or abnormal pairing information. 2. Check the mouse's battery level and switch status, make sure that the mouse is powered and the power switch is on, and try changing the battery or charging. 3. Update driver or system settings, update drivers in Device Manager, uninstall the device and restart the computer, or restart Bluetooth service. 4. Check for interference or compatibility issues, put the mouse close to the computer, unplug other wireless receivers, and try to test on another device to determine whether the problem is on the mouse or the computer Bluetooth module.

The Bluetooth mouse is connected but it doesn't work, which is quite annoying. The key problem may be in the driver, connection status or interference source. It is not that the device is broken, it must be a problem with the mouse itself.

1. Re-pair the Bluetooth mouse

Sometimes, although "connected" is displayed, communication is actually interrupted. You can try "Forgot the device" first and then reconnect.

• Open System Settings → Bluetooth → Find your mouse → Click "Forgot" or "Remove Device"
• Turn off the mouse power, turn on, and enter pairing mode (usually press the power button for a few seconds)
• Go back to Bluetooth settings to search and re-pair

This can eliminate the problem of failure of connection or abnormal pairing information.

2. Check the mouse power and switch status

The most common reason why Bluetooth mouse does not work is actually the out of power. Many people ignore this.

• Check if the mouse has a flashing indicator, or try changing the battery/recharging
• Make sure the power switch on the back of the mouse is on (some models have physical switches)
• If you are using a rechargeable mouse, plug in the charging cable to see if it can be recognized

Sometimes the mouse seems to be connected, but it is because it has been connected before, but the current state is out of power, so it is naturally unusable.

3. Update driver or system settings

Outdated drivers or system bugs may also cause the mouse to be connected but not working, especially for Windows users.

• Find the mouse device in "Device Manager", right-click → Update Driver
• If an exclamation mark appears in a device with "Bluetooth" or mouse brand name, it means there is a problem with the driver.
• You can also try to uninstall the device and restart the computer, the system will automatically reinstall the driver.

Sometimes, restarting Bluetooth services can also work. In Windows, you can press Win R to enter services.msc , find Bluetooth-related services, and restart.

4. Check for interference or compatibility issues

Bluetooth devices are easily affected by other wireless devices, such as Wi-Fi routers, mobile phones, wireless keyboard and mouse receivers, etc.

• Put the mouse close to the computer to avoid partition walls or distances too far
• Unplug the USB wireless receiver (if there is another wireless device)
• Try connecting the mouse on another computer or mobile phone to test if it is normal

If the device is not working well after changing, the problem may lie in the mouse itself; if the device can be used after changing, it means that there is a problem with the Bluetooth module or settings of the current computer.

Basically, these common reasons and treatment methods. Bluetooth connection problems are often not a big problem, but they are prone to stuck people. You can generally solve the problem by following the steps to check.

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