iTunes has an error playing HD movie: "This movie cannot be played in HD"? This article provides a variety of solutions. Many users encounter this problem when using iTunes to play purchased HD movies, even though they were previously played on the same system.

error message:

"This movie cannot be played in HD. To play this movie in HD, you must use a computer with a built-in monitor, or connect it to a monitor that supports HDCP."

Even if you click "Don't Warn Me anymore" and close the window, the error still exists. Clicking "Learn More" will jump to the Apple TV app's movie and TV show purchase page.

Solution:

Try the following method to resolve the "This movie cannot be played in HD" error:

1. Update and restart:

• Update the system to the latest version.
• Update iTunes to the latest version.
• Close and reopen the Google Play Movies and TV web browser (if applicable).
• Restart the device and try playing the movie again.
• Switch the DVI port to the HDMI port.

2. Log out and log in to iTunes again:

1. Launch iTunes.
2. Find "Account" in the top menu bar.
3. Click and select "Login".
4. Click the Account menu again and select Login.
5. Enter your account information to complete the login.

3. Set the default resolution to 1080P:

1. Open iTunes.
2. Click Edit in the top menu bar.
3. Select Preferences.
4. Go to the Play tab.
5. Find the "Maximum Resolution" option.
6. Select "HD (1080p)".
7. Click OK.

4. Disable Hyper-V (for Windows 11, 10, and 8.1):

1. Press Windows R.
2. Enter appwiz.cpl and press Enter .
3. The Programs and Features window opens.
4. Click "Enable or turn off Windows features".
5. Find Hyper-V and uncheck it.
6. Click OK.

Restart the computer and try playing the movie in HD again.

5. Reset the Power Manager (for macOS):

1. Close all applications on your Mac (including iTunes).
2. Click the Apple icon in the upper left corner.
3. Select Shutdown.
4. Press and hold Shift Control Option and click the "Shut down" button in the pop-up confirmation window.
5. Wait for the Mac to shut down completely.

Restart your Mac and try playing HD movies again.

If none of the above methods work, try to re-download the HD movie and play it again.

Tip: When using iTunes, you may encounter other errors, such as Error 54 and Error 14. You can refer to solutions provided by experienced users or IT professionals to solve the problem.

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