How to Disable Mail Categories on iPhone & Return to Old Inbox Style
May 08, 2025 am 09:05 AMNew changes to iOS 18.2/iPadOS 18.2 Mail App: How to turn off the annoying Mail Category feature?
After upgrading to iOS 18.2 or iPadOS 18.2, many users found that the Mail app enables the Mail Category view by default, dividing emails into categories such as "Main", "Transaction", "Update" and "Promotion" inboxes. While Apple may think this design is more convenient, it has troubled many users. Many people complain that the new interface is more complex, difficult to find emails, and frequent errors in email classification, and no longer display emails in chronological order. Many users prefer a single inbox view of older mail apps.
If you also want to turn off this feature and revert to the familiar single inbox view, follow these steps:
How to turn off the email category feature on iPhone and iPad (iOS 18.2/iPadOS 18.4 and above)
- Open the Mail app on your iPhone or iPad.
- Click the new “…” button in the upper right corner of your inbox.
- Select List View.
- The Mail Inbox will immediately return to classic style, canceling all categories.
This change will immediately close all mail categories, preventing messages from being misclassified, and reverting to the classic mail interface that is easy to use.
It is worth noting that this setting is hidden very deeply and the corresponding switch cannot be found in the Settings app. This major change frustrated many users. In addition to the email category feature, the new email interface also adds a striking sender avatar, which makes reading email subjects and previewing content more difficult. Fortunately, this feature can also be turned off in Settings in the mail app.
What do you think of the newly launched email category features in the iPhone and iPad mail apps? Do you like Apple to classify emails? Do you prefer to show all your messages in one inbox? Welcome to share your thoughts in the comments.
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